Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Medika Web collects, uses, and protects your personal information when you visit our site or contact us. We are the data controller under GDPR and the business under CCPA/CPRA.
1. Information we collect
- When you submit the contact form, we collect your name, email, practice type, and message.
- Our hosting provider logs limited technical data (IP, browser, pages, timestamps) to deliver and secure the site.
We do not use advertising or analytics cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests to operate, secure the site, and respond to enquiries.
- Legal obligation where required by law.
4. Who we share data with
We use trusted providers who process data on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivers contact-form emails to us.
- Google — web font delivery.
- Cal.com — appointment scheduling (booking calendar only).
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We serve EU and US clients, so data may be processed in both regions. Transfers rely on safeguards like EU SCCs where required.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA or UK, you may access, rectify, erase, restrict, or object to processing and request data portability. You can also lodge a complaint with your supervisory authority.
8. Your rights (California — CCPA/CPRA)
California residents may request details of collected data, deletion, correction, or opt out of sale/sharing. We do not sell or share personal information and will not discriminate for exercising these rights.
9. How to exercise your rights
Email info@medikaweb.com; we respond within legally required timeframes.
10. Changes to this policy
This policy may be updated. The last updated date reflects the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com